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27 January 2026

Maverick facilities spend that the register never saw

Closed sites, inherited cost centres, and contractors who remain on standing orders after the tender winner has already started.

Office buildings seen from street level

Facilities is where registers rot quietly. Cleaning, waste, pest control, and grounds each attract a contractor who was “only covering a gap”. The gap becomes a standing order. The tender winner starts on the head-office campus. The closed depot keeps the old name because nobody retired the cost centre.

A purchase-ledger map that only compares contracted rates on the live sites will miss this. You need a list of sites that should no longer buy, and you need invoice addresses, not just supplier names. We have seen a contractor bill a trading name that still matched the register while the service description named a building sold two years earlier.

Another pattern: the framework call-off is national, the porter at a single college campus books a local firm because the call-off lead time missed a parents’ evening. That line is maverick in policy and rational in the week it happened. The briefing should say both, or the estates lead will stop sending extracts.

Before a facilities re-tender, map twelve months, then walk the orphan contractors with estates in the room. Exit letters are a legal matter; naming the orphans is the reviewer’s job.