Spend review
Vendor performance scorecards
SLA-backed notes on delivery reliability, rejects, invoice accuracy, and complaint handling for a named set of suppliers — prepared for a review meeting you already owe them.
Who it is for
Category managers who have a quarterly supplier meeting in the diary and a folder of emails instead of a single page both sides can read. The scorecard is for suppliers you intend to keep or exit with evidence, not for a public ranking.
What you receive
For each named vendor (usually six to twelve), a one-page card covering on-time-in-full where you hold goods-in records, quality rejects or credit notes, invoice queries raised by accounts payable, and complaint or incident logs you already keep. Missing measures are marked as missing — we do not invent a score from reputation.
Included and excluded
Included: a data request list; scoring rules agreed with you before numbers are calculated; cards in a format you can put in the meeting pack; a short rehearsal with the category owner.
Excluded: mystery shopping; site audits of factories unless separately scoped; rewriting the contract; attending the supplier meeting unless you ask us to sit in the room as note-taker.
Timeline
Two to three weeks after goods-in and AP extracts arrive. If OTIF is not recorded, we will say so in the kick-off rather than stretch a proxy.
Fees and next step
Priced per supplier card after we see how clean the goods-in file is. Start with an enquiry naming the vendors and the SLA clauses you care about.